New: delivery areas, time slots and live tracking for your Online Store.

Retail & Grocery

KhataBhai for retail and grocery businesses

Keep every sale, every item and every regular customer in one place. When you're ready, the same catalog becomes an online store your customers order from.

Sound familiar?

  • Stock runs out before you notice, or sits unsold for months.
  • Credit given to regular customers is written in a notebook.
  • Customers want to order on WhatsApp, but orders get lost in chats.

What KhataBhai gives you

  • GST invoices shared as a PDF on WhatsApp
  • Stock that updates with every sale, with low stock alerts
  • Customer history, dues and WhatsApp reminders
  • Loyalty points and promotions
  • An Online Store with delivery or pickup
  • Reports on top items, slow items and daily sales

How a day runs

  1. A customer buys

  2. Create the invoice

  3. Stock goes down

  4. Payment recorded, cash, UPI or on credit

  5. Their history updates

  6. Next time, they order from your store link

Where to start

Choose retail & grocery when you sign up and KhataBhai suggests these first. Everything else stays one switch away in Settings.

  1. 1. Invoices
  2. 2. Stock
  3. 3. Online Store

Store designs for you

  • Nursery Editorial

    Warm, photo-led store with a hero, offers and product rails.

  • Fresh Garden

    Bright, daylight store with colourful category cards and product rails.

  • Modern Retail

    A complete modern shop front: category cards, offers, product rows and an editorial catalogue.

  • Clean Commerce

    Calm and search first: a short home page, almost no colour, and plenty of room around everything.

  • Local Store

    Warm and rounded, with your ordering points and contact details high on the page instead of in the footer.

  • Premium Minimal

    Warm greige and taupe, tall photos and a lot of quiet. The calmest design in the gallery.

  • Bold Lifestyle

    Black, one hot colour and square buttons. Built for phones, with offers high on the page.

Online Store comes with the Enterprise plan.

Questions

Can I use a barcode scanner?

Yes. Items can carry a barcode, and you can print barcode labels.

Can I give credit to regular customers?

Yes. Unpaid invoices add to what the customer owes, and reminders go out on WhatsApp.

Which plan do I need?

Billing, stock and customers work on every plan, including Free. The Online Store comes with Enterprise.

Not quite your business? See other business types.